Contact us

👋 We really recommend searching our support documentation to see if the answer to your question is available before emailing. We try and respond to all support requests as quickly as possible, but a quick search might save you time.

To contact our support team, please email support@echoleft.com.

What would you like to contact us about?

Please check the guidance below before contacting so that we can deal with your request as quickly and efficiently as possible.

A Donation
An Event Ticket/Booking
A Fundraising Page
A Memorial

If you have a question about donating: Please make sure you've read our ‘Donating’ section, which may have the answer to your question.

If you've already donated: Please let us know the charity you've donated to and the email address you used to donate.

If you have a question about registering or buying tickets to an event: Please make sure you've read our ‘Book Tickets or Register for an Event’ section, which may have the answer to your question.

If you've already registered or purchased a ticket to an event: Please let us know which event you're attending and which charity is running the event.

If someone is registering or purchasing a ticket on your behalf: Please let us know who has purchased tickets on your behalf, and for which event.

If you have a question about creating a fundraising page: Please make sure you've read our ‘Create A Fundraising Page’ section, which may have the answer to your question.

If you've already created a fundraising page: Please let us know which page you have a question about, or the email address you used to create the page.

If you have a question about creating a memorial: Please make sure you've read our ‘Create A Memorial’ section, which may have the answer to your question.

If you've already created a memorial: Please let us know which memorial you have a question about, or the email address you used to create the memorial.

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